Introducing a new support feature for Google Places for business

Monday, October 3, 2011 | 10:28 AM

We want to make it easy for you to get found on Google. The best way to do that is to add your business information to Google Places for business to make sure all your information is up to date.

But sometimes, you need a little help along the way to ensure that you can be found on Google. And lately, we’ve been hearing from many of you that you’d like a little more of this kind of help. That’s why we’re excited to share a recent change to our Help Center.

Now when you visit the Help Center homepage, you’ll notice a new section called “Fix a problem.” Click the problem that applies to you. We’ll walk you through some questions to help you get to the bottom of the issue, giving you tips to help resolve any issues you experience. And sometimes, if you still need additional help, you can send us a note. Fill out the contact form, hit submit, and someone from our team will get back to you soon.

Here’s a video to help you get started, featuring Derek, a member of our Google Places team:



Posted by Joel Headley, Consumer Operations